Cloudserve's Managed

Windows Virtual Desktop is

Deliver a virtual desktop experience and remote apps to any device. Bring together Managed Microsoft 365 and Azure to provide users with the only multi-session Windows 10 experience – with exceptional scale and reduced IT costs.

Empowering people and organisations to achieve more!

Cloudserveoffice365
Features
Windows 10

Offer the only multi-user Windows 10 experience

Provide your users with the only full multi-user Windows 10 Enterprise experience virtualised in the cloud that's always up to date and available on any device. Receive cost efficiencies of shared compute resources previously only available with server-based virtualisation.
Features
Office 365

Get Office 365 ProPlus optimisation

Run a full Windows 10 desktop that’s optimised for Office 365 ProPlus – delivering the most productive virtualised experience to your users, with fully managed user support.
Features
Deploy and Scale

Deploy and scale in minutes

Quickly virtualise and deploy modern and legacy desktop app experiences with unified management – without needing to host, install, configure and manage components such as diagnostics, networking, connection brokering and gateway.
Features
Licencing

Use your existing licences and systems

Access Windows Virtual Desktop for free if you're a Microsoft 365 E3, E5 or F1 customer or a Windows E3 or E5 customer – you only need to set up or use an Azure free account to quickly deploy and manage your virtualisation environment. Pay only for the virtual machines you use and take advantage of options such as Azure Reserved Virtual Machine Instances.
Use Windows Virtual Desktop with Windows 7 Enterprise, Windows 10 Enterprise and Windows Server 2012 R2+.
Features
Security Updates

Extend your Windows 7 security updates for free

Extended support for Windows 7 will be ending on 14 January 2020. Get free extended security updates for your Windows 7 virtual desktop – offering more options to support legacy apps while you transition to Windows 10.
Partners
Partner for Success

Get up and running with help from Cloudserve, Microsoft's experienced partner

Cloudserve are an authorised Azure Marketplace and Microsoft Cloud Solution Provider who can help simplify your deployment of Windows Virtual Desktop while adding additional value and capabilities.

Design

Requirement Analysis & Solution Design

Deploy

Implementation, Migration & User Onboarding

Manage

On-going Service Optimisation & Monitoring

Support

UK Based Helpdesk for User Assistance
Managed Services

Easy to work with
support team

Rapid Response

Helping our customers to resolve any issues quickly and simply is one of our key goals. Our exclusively UK-based support teams are available from 09:00 to 18:00 Monday to Friday as standard to answer your questions and solve your problems. Cloud Desktop can provide up to 24×7 Support as required. We aim to solve 95% of customer issues with our first response.

The Personal Touch

As a Cloud Desktop customer, you will be assigned one of our support teams and all your contact with us will be handled by the same small group of skilled engineers. This means that we can build a better understanding of your business requirements, effectively becoming part of your team.

Our Support Team

We recognise the importance of good customer support. Whilst our support teams are only available for direct telephone contact between 09:00 and 18:00 as standard you can log a trouble ticket at any time 24×7. Cloud Desktop systems are monitored 24 x 7 and your questions and problems will always be dealt with by the same team – encouraging continuity of support and a greater understanding of your business and its needs.

Support 'Pods'

Cloud Desktop support ‘pods’ replace the standard 1st, 2nd and 3rd line support model with small, highly skilled operational teams supplied by Cloudserve, with direct escalation to Microsoft engineers.
About us

We’ve been providing expert, tailored, managed and fully supported cloud solutions to businesses since 2009.

Users supported

Average SLA

Happy clients

Vision of the Future

Microsoft and Cloudserve are revolutionising productivity through technology

Testimonials

Working at the highest level
with our clients

25 Boscombe Spa Rd
BH5 1AX, Bournemouth, UK

Email: sales@cloudserve.co.uk
Phone: +44 (0)800 327 7802

Having trouble? Find the answer to your query here. Don’t hesitate to contact us!